MJL Associates

MJL Associates specialise in Telesales and Telemarketing for the SME market. If your company requires additional help whether it be making sales appointments, sales or marketing calls then we can deliver results.

When Mari at MJL Associates started her telemarketing company she was able to manage her call lists using spreadsheets. However she expanded quickly and once she employed staff the limitations of this approach were soon apparent.

Mari needed a system that let her easily manage hundreds of prospects, recording details about them, tracking their status and recording call details about them as well as producing and sending reports to her clients. Crucially given the high staff turnover in her industry the system had to be extremely easy to use.

Mari chose a custom solution, despite the availability of software aimed at companies like hers, because she wanted her software to fit the way she worked rather than the other way round. She has attributed the ability to let her clients login and see the live progress of their projects as a major point in winning contracts.